Business IT Support Services

Business IT Support Services

Branch Office & Remote Teleworkers Support

With years of experience providing IT management services has allowed Wildcat! Technology to develop a unique capability for supporting branch offices that require IT services. Our Branch Office Support Service includes effective communication, thorough documentation, and compliance with your company/corporate IT standards. If your enterprise maintains a branch office, sales office, or remote office located anywhere in the Indianapolis Metropolitan Area, Wildcat! Technology can offer a broad range of onsite and remote IT support services.

Our Branch Office Support Services include:

  • Microsoft certified industry veterans with extensive backgrounds supporting enterprise-class IT networks. Our engineers can work effectively with remote IT groups and can operate as a seamless extension of your corporate IT staff.
  • The in-depth expertise to implement, support, troubleshoot and manage large enterprise technologies.
  • Local, on-site expertise by providing field-level troubleshooting and vendor support coordination for WAN, VPN and ISP links. Our experience working with major telecommunications carriers and Internet Service Providers enables Sensible Systems to resolve complex problems involving multiple vendors who may be inclined to point fingers at one another rather than fix connection problems.
  • Detailed service documentation for all delivered services so that corporate IT departments can monitor service activity and costs.
  • A broad array of services to keep branch offices productive, including server hardware and software upgrades, HQ coordinated migration projects, desktop OS and application standardization, desktop upgrades, WAN support and upgrades, etc.
  • For organizations migrating to Windows Server from legacy environments, mixed-OS systems, or earlier Windows server operating systems, our engineers can provide system architecture consulting to help companies take advantage of the latest Windows Server security enhancements for branch office and global office systems.

We help you to manage your IT and infrastructure, driven by the most experienced and certified staff. Small business technical support from our staff of experts brings high performance solutions for your business and Information Technology at affordable rates.